Swan Brides Bridal Boutique - charge for appointments

As a bride-to-be, you want nothing but the best for your special day. And we at Swan Brides understand that better than anyone else. That’s why we’ve always provided exceptional services that exceed expectations and make your bridal appointment a memorable experience. However, in order to maintain the high standards of our services and continue providing the best bridal experience possible, we’ve decided to implement a consultation fee from May 2023 for ‘Saturdays and Evening’ appointments only. This fee will be deducted from any bridal or bridesmaids dress purchased on the day.We understand that this may come as a surprise to our clients, but we feel it’s a necessary step that many other businesses, including those in the bridal industry, are taking. By charging for consultations, we’re able to minimise last-minute cancellations and unexplained no-shows, which cause us to bear costs that cannot be recovered. It also ensures that we can continue to provide the one-to-one attention and personalised guidance that our clients deserve. Here at Swan Brides, our goal has always been to help you find the dress of your dreams that suits you and you alone. Our experienced consultants will be with you every step of the way, providing the best possible advice for this most important purchase. We also provide access to other services such as seamstress services, dress holding, and steaming, to make your experience with us as stress-free as possible.We understand that choosing the perfect wedding dress is a significant investment, and we want to make sure that you feel confident and comfortable with your decision. That’s why we’re confident that the consultation fee is a small price to pay for the exceptional services and personalised attention that you’ll receive at Swan Brides.In conclusion, we’re dedicated to providing you with an exceptional bridal experience that exceeds your expectations. By implementing a consultation fee, we’re able to continue providing the high-quality services that our clients have come to expect from us. We hope you’ll choose Swan Brides for your bridal needs, and we look forward to helping you find the dress of your dreams.


Reasons for Implementing a Consultation Fee

You’ve probably heard of the consultation fee before. It’s a common practice among bridal salons and boutiques, but it can be a bit confusing for consumers.
The main reason for implementing a consultation fee is to reduce last-minute cancellations and no-shows. This is especially important if you have limited space in your store or studio, as these appointments take up valuable time that could otherwise be spent on other customers who are ready to buy their wedding gowns right away.
Another reason why we recommend charging brides for their consultations is so that they know exactly what they’re getting themselves into when they book an appointment with us! This way, there will be no surprises when they come in for their appointment–and we’ll know exactly how much time we need to spend with each bride during her visit (which helps us better serve everyone).

Benefits of Charging a Fee

  • Allowing Swan Brides to continue to provide high-quality services.
  • Increasing the perceived value of the consultation.
  • An incentive to serious customers.

Fee Structure and Policies

  • The fee is to be paid when booking your appointment – your appointment will be confirmed once the payment has been received.
  • The fee varies depending on the appointment: Bridal 1st appointment – £25 Bridesmaids – £20 Designer weekend – £25 The Sale Lounge – £15 Out of hours appointment – £50
  • The fee will be deducted from the price of your dress, if you purchase it on the day.

To book your appointment

You can book via our booking form

on our website. Or email info@swanbrides.co.uk

Swan Brides Boutique is located in Congleton, Cheshire. Our address is:

9 Park Street